Subscriptions automatically renew until you cancel
Payment will be taken upfront for your subscription using the card details you provide.
At the end of any period of subscription for which you have paid your subscription will be automatically renewed and you must pay to us the applicable subscription fees, unless you cancel the subscription using the “Manage Subscription” facility on our website before the date of renewal.
How to cancel your subscription:
You may cancel your subscription at any time by using the “Manage Subscription” facility on our website.
If a payment fails to go through:
If the your payment fails for any reason, we will retry to collect your payment.
If your card has expired, you will have 3 days grace to provide an alternative payment method. You can do this through the Manage Subscription facility on our website.
If after 3 days you have not made a successful payment, you will no longer be able to access the app content. You can however login and update your payment details through “Manage Subscription”.
Please Contact Us if you need any assistance.